Privacy Policy

Who we are

Welcome to the Customer Service Innovation Conference website. We are committed to protecting your personal information and your right to privacy. This Data Privacy Notice outlines how we collect, use, share, and safeguard your personal data when you visit our website or register for our events.

1. Personal Information We Collect

When you register for the Customer Service Innovation Conference or interact with our website, we may collect the following information:

• Name
• Email address
• Phone number
• Company/Organization
• Job title
• Any other details you voluntarily provide during registration

2. How We Use Your Information

We use the personal information you provide to:

• Process your registration for the event
• Send you updates, announcements, and information regarding the event
• Facilitate event logistics, including access to event materials, schedules, and related services
• Improve our services and enhance your experience at the event
• Comply with any legal obligations

3. Sharing Your Information

We may share your personal information with our trusted partners and sponsors who help us deliver the event and provide services that enhance your experience. These partners may contact you regarding products, services, or other opportunities related to the conference. We will ensure that all partners comply with applicable data protection laws when handling your data.

We will not sell or share your personal information with any other third parties without your explicit consent unless required by law.

4. Data Security

We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

• Access and request a copy of the personal information we hold about you
• Request corrections or updates to any of your personal data
• Request that we delete your personal information
• Withdraw consent for us to process your data at any time

6. Contact Us

If you have any questions about this Data Privacy Notice or your personal data, please contact us at: info@csic.com.ng

By registering for the Customer Service Innovation Conference and using our website, you consent to the collection, use, and sharing of your personal information as outlined in this Data Privacy Notice.

Last Updated: 3^rd September 2024